Appointments

Urgent Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • Complete our online triage form and one of our clinicians will respond within 1 working day.
  • Only phone us on 01262 670686 if you are unable to access the online form and one of our team will help you.

Routine Appointments

To request a routine appointment in the next 7 days:

Your Appointment

Depending on your needs, we may offer your consultation:

  • By phone
  • Face-to-face at the surgery
  • On a video call
  • By text

Appointments by phone, video, text, or email can be more flexible and often allow you to get help sooner.

Cancelling or Changing an Appointment

Please call us on 01262 670686

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us on the online form:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible, and before 10am.