NHS App Access: Important step for patients who change practice

When you change practice, your NHS App account will not automatically connect to your new GP practice. You will need to re-register on the NHS App to re-establish the connection to access your health information, prescriptions and appointment booking.

To re-register, you will need to:

Delete your existing NHS App account

  1. Log in to your NHS account via the NHS App or nhs.uk
  2. Go to your account (icon of a person in the top right hand corner)
  3. Select Settings > Manage NHS Account > Login and Security Settings > Delete my NHS Account
  4. Delete the NHS App off your phone/tablet.

Once the above steps have been completed, you can then re-register.

  • Re-install the NHS App from your App Store / Google Play Store and set up your account again, which will reconnect you to Drs Reddy & Nunn Practice.

If you require support to re-register, please contact us to find out when and where future support
sessions will take place within the area.

Via email: hnyicb-ery.bridlingtonpcn@nhs.net
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